General conditions of purchase

https://www.plantillascoimbra.com is an e-commerce website (hereinafter "the Online Store") owned by Plantillas Coimbra S.L., registered in Registro Mercantil de Barcelona, Tomo 26767, Folio 69,  Hoja B107887 and Inscripción2, address in C/ Severo Ochoa, s/n – P. I. Font del Ràdium (08403 – Granollers – Barcelona) and Tax Identification Code number B60501368.

The Client is the individual or legal entity that contracts the products or services marketed from the Online Store.

1. La Tienda Online

https://www.plantillascoimbra.com is dedicated to the distance selling of accessories and footwear care.

2. Information and data

The use of this website is for people over 18 years and the user declares that he is of legal age.

The sales area ofhttps://www.plantillascoimbra.com is global.

https://www.plantillascoimbra.com reserves the right to modify the contents, products or services commercialized from the website, as well as the commercial offers presented at any time.

https://www.plantillascoimbra.com makes every effort within its means to provide the information contained in the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, at any time unaware of the will ofhttps://www.plantillascoimbra.com, it would be immediately corrected. If there is a typographical error in any of the prices shown and some Client would have made a purchase decision based on said error,https://www.plantillascoimbra.com will inform the Client of such error and the customer will have the right to cancel their purchase at no cost on their part.

The contents of the websitehttps://www.plantillascoimbra.com could occasionally display provisional information on some products. In the event that the information provided does not correspond to the characteristics of the product, the Customer shall have the right to terminate his purchase at no cost on his part.

3. Purchase procedure

To make a purchase, the Customer must select the products that he wants to buy and add them to the shopping cart by clicking the "Buy" button. Once you have added the products you want to buy to the cart, you must click on the "Checkout" button.

In order to process the order, you must provide the requested data, unless you have a record as a customer, and choose the method of payment you prefer. Once the requested information has been provided and the order has been accepted by the Customer, the purchase has been made. ATTENTION: The price does not include the shipping costs that can be generated since the rates vary depending on the destination and the weight of the final order.

4. Applicable taxes

The prices of the products displayed on the website ofhttps://www.plantillascoimbra.com, include the Value Added Tax (VAT) which, if applicable, is applicable.

Purchases that are to be delivered within the territory of any of the member states of the European Union will be subject to VAT. Purchases to be delivered in territories of non-member states of the European Union, the Canary Islands, Ceuta or Melilla will be exempt from VAT.

5. Method of payment

When making the order, the customer can freely choose to pay the purchases made by card (Visa) or transfer. In certain cases and to prevent possible fraudhttps://www.plantillascoimbra.com reserves the possibility of requesting a specific form of payment in the event that the identity of the buyer is not conclusively proven.

6. Delivery of products

The Online Store offers different shipping systems. The Customer will be able to select the way of sending from among the possible ones for its zone of shipment. You should keep in mind that delivery times, quality of service, delivery point and cost will be different for each form of transport and that it is done by transport operators and not by the Online Store.

https://www.plantillascoimbra.com sends the orders to its customers through different companies of urgent transport of recognized national and international prestige. The delivery date at the Customer's address will be between 24 - 48 hours (provided the customer is not notified of a different date), from the date of payment and delivery of the order from the warehouse and will depend on the availability of the product And the shipping area. The terms of transport are indicative.

7. Customer Rights and Return Policy

https://www.plantillascoimbra.com does not guarantee to its Customers the availability or the delivery time of the products offered from the website, except for the products in which a specific guarantee or availability is expressly mentioned.

https://www.plantillascoimbra.com guarantees its customers the possibility of canceling their order at any time and at no cost provided that the cancellation is communicated before the order has been made available to the carrier for shipment.

Due to the nature of the product, returns will be accepted for products that have broken due to transport causes and / or the quality is not correct (due to hygiene reasons). For this, the Client will have a period of 30 calendar days from the reception of the product. Request to resolve the contract and return the purchased product. The Customer shallhttps://www.plantillascoimbra.com within the stipulated period and by any means admitted in law, their desire to exercise the right to terminate the contract. The returned order must be delivered together with the delivery note and, if applicable, invoice issued tohttps://www.plantillascoimbra.com

The customer cannot return any item that has been purchased in the Online Shop of https://www.plantillascoimbra.com for hygiene policies even if they have not been opened or used, have the original label and keep their original packaging or box. Changes will only be accepted if the buyer agrees to send the product to Plantillas Coimbra. And the online store will verify that it has not been used or has not been opened. Provided that all these requirements have been respected, https://www.plantillascoimbra.comit will return the purchase money through a credit, by bank transfer to the account indicated by the Client, of the items purchased or it will send the product again, it will depend on the agreement between buyer and seller. The original shipping costs of the order will be refunded.

If a product other than that requested by the Customer was delivered by mistake ofhttps://www.plantillascoimbra.com, it will be withdrawn and the correct product will be delivered to you without any additional charge to the Customer. For any incident related to the return of articles from our store you can contact the Customer Service department via email: info@plantillascoimbra.com or by phone 938 403 161.

8. Obligations of the Client

The client ofhttps://www.plantillascoimbra.com is committed at all times to provide truthful information about the data requested in the user registration forms or order fulfillment, and to keep them updated at all times.

The Client accepts the present general conditions included in this contract.

https://www.plantillascoimbra.com , will provide the Client with an identifier and a password (as the case may be, chosen by the Client). The Client agrees to keep confidential and with the greatest diligence your personal access keys.

9. Security and confidentiality

https://www.plantillascoimbra.com Guarantees security and confidentiality in all your transactions. All banking operations are done through a secure server, based on the SSL standard that protects the data.

All personal data provided by the Customer tohttps://www.plantillascoimbra.com Will be included in a personal data file created and maintained under the responsibility of Plantillas Coimbra, S.L. In compliance with the provisions of Organic Law 15/1999 of December 13, on the Protection of Personal Data, the Client may at any time exercise the rights of access, rectification, cancellation and opposition on his personal data by communicating by mail Mail to info@plantillascoimbra.com or C / Severo Ochoa, s / n - PI Font del Ràdium (08403 - Granollers - Barcelona).

10. Availability

https://www.plantillascoimbra.com does not guarantee the continuous and permanent availability of online store service. It is hereby exempted from any liability for possible damages and losses caused as a result of the lack of availability of the online store. In these cases, plantillascoimbra.es will make its best efforts to give 24 hours notice to the interruption.https://www.plantillascoimbra.com shall not be liable for the interruption, suspension or termination of the online store service.

11. Schedules

https://www.plantillascoimbra.com Shopping can be done 24 hours a day, 7 days a week, all year long.

12. Applicable legislation and competent jurisdiction

The sales made withhttps://www.plantillascoimbra.com are subject to Spanish legislation. In case of any conflict or discrepancy, the competent jurisdiction will be established by the Spanish legislation in its law on consumers and users.

13. Null and void clauses

If any clause included in these General Conditions is declared totally or partially null or ineffective, such nullity or ineffectiveness will only affect that provision or the part thereof that is null or ineffective, with the present general conditions remaining in all matters Other, considering such provision totally or partially not included.