Frequently Asked Questions about Shoe Insoles, Footwear and Feet

1. 1. My shoes are too tight. What can I do?

   There are shoes that are slightly narrower than others, causing difficulties in putting them on or discomfort when walking with them and even getting to wipe your foot. To prevent them from ending up in the bottom of the cabinet, there is a product called shoe stretch which softens the leather to fit your foot and thus, stop squeezing.

2. 2. How can I clean my nubuck boots?

   Suede/nubuck shoes are very fashionable. However, many times we do not know how to clean them to look new. For this there is a product of the brand Collonil, called Nubuck Velours Spray, it renews the color and protect them from humidity, so they don't get damage and look like the first day.

3. 3. How can I protect my leather accessories from rain?

   Rain and dirt (dust, mud, oils...) are harmful to the leather articles, in most cases these are damaged or broken. To avoid deterioration there are products that protect the leather and lengthen its durability.

   We offer the following:

   • Collonil's Spray Carbon Pro
   • Collonil's Spray Nanopro
   • Collonil's Spray Waterstop
4. 4. The shoe is a little too big. What can I put in?

   It's very common that shoes sometimes is a little too big. That's very uncomfortable when walking. There are 2 ways to solve it:

   • 1. Use an insole. This will make it fit the shoe with your foot and have the desired comfort.
   • 2. If the insoles is not enough, you can use a heel grip, it helps to fix the feet in the shoe.
5. 5. I'm standing for hours. What insole can I use?

   Many of the people who's standing for many hours suffer from leg pain and swelling. To lower the pain and feel more comfortable, use a well cushioned insole, with good foot support and correct weight discharge. We recommend you Comfort system.

6. 6. Is there any way to increase my height discreetly?

   Yes, we have a product called Extra Heel Pad it discreetly increases your heigh between 0.5 cm and 3 cm.

7. 7. The sole of my feet hurts. What can I do?

   First of all, if the pain is persistant, you should visit a podiatrist.

   For your everyday, it's helpful to use cushioned insoles, with anatomical shape. It sure helps to alleviate the heaviness in the sole of your feet. We recomend you the insole Prestige.

8. 8. I have an oil stain on my shoes. What can I do?

   Shoes are constantly in easy exposure to be soiled. Oil stains are the most typical and are very difficult to remove. If you are in this situation and oil has stained your shoe or any other substance, you can use our product Collonil Reineger. It removes stain in a few minutes.

   We recommend you to prevent this using a waterproof spray. This will cause that any product that falls on top, be it oil or any other, do not penetrate much.

9. 9. My foot slips in my high heel shoes. What can I do?

   Many times, the foot slips to the front when using a high heel shoes or stilettos. This is so uncomfortable, and causes difficulties when walking. There is a product in Coimbra called Slip Fix, it avoids the foot to slip to the front.

10. 10. My feet smell. Is there anything to solve it?

    The problem of bad odor feet mainly affects people with excessive sweating. To avoid this, you can use the range of products Sudex. These articles contain a specific fully studied and guaranteed formula that acts smoothly on the functioning of sweaty glands by regulating excessive perspiration effectively.

    The most recommended insole is Sudex Oro it can correct and educate the sweat action in your feet.

11. 11. Can I change the color of my shoes?

    Often, people get tired of their shoes and they plan to change their color. Currently, you can dye shoes of different leather types: smooth, leather, suede ... Always using the corresponding dye of the desired color.

    You must be very careful when changing the color. We recommend you to take them to the shoe repair of your town.

12. 12. Can I clean patent leather with milk?

    There are urban legends who say that the patent leather can be cleaned with milk, oil, moisturizer and even some say it can be made with alcohol. You have to take care of how they are cleaned and with what product because it can damage their brightness. There are specialized products for cleaning, the most recommended is the Lack Spray of Collonil. You will guarantee the proper brightness of the patent leather.

13. 13. What lenght of shoe lces corresponds to my shoes?

    Knowing the exact length of lace for each type shoe is very complicated because the design of each is different. Even so, the relationship between length and number of grommets can serve as a guide.

    Grommets	Centimeters
    - 4	60 cm
    4 - 5	75 cm
    5 - 6	90 cm
    7 - 8	120 cm
    + 8	150 o 190 cm

    In each label of our shoe laces you will find this relation written.

14. 14. Can the insoles be washed?

    Every insole needs to be aerated in order to recover and extend its properties. With the exception of leather, practically all of the insoles can be machine washed at a maximum temperature of 30 °. Although it is better to do it by hand.

    It is imperative that at night the insoles have to be taken off from the shoes to breathe, this way we will extend their durability.

    If you have any doubt, please feel free to contact us and ask. We will be pleased to help.